On-Site Magazine

Mack makes Over the Air updates standard on Granite, other models

January 18, 2021   By On-Site Staff


Mack customers can now implement software updates when it’s most convenient for them. The truck maker announced Jan. 13 that it has made driver-activated Mack Over The Air (OTA) updates standard for two years on Mack Anthem, Pinnacle and Granite models.

The new feature will apply to all models built beginning Nov. 30, 2020 at the company’s facility in Macungie, Pennsylvania.

“Mack continually looks for new ways to develop solutions that help improve our customers’ total cost of ownership,” said David Pardue, vice-president of connected vehicle and contract services for Mack Trucks, in a release “Driver-activated Mack Over The Air updates, the next evolution in remote programming, allows flexibility, along with the ability for customers to initiate software updates and the setting of vehicle parameters when it’s most suitable to their schedules.”

Mack conducted thousands of internal tests before piloting the technology update over a four-month period involving 15 fleet. No issues were found throughout the program.

The OTA service is free for the first two years of ownership and available as a subscription afterwards.


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