April 13, 2016 by On-Site Magazine
Ottawa—PCL Constructors Canada Inc. yesterday became the first North American construction company to achieve ISO 9001:2015, as certified by BSI Group Canada, a leading provider of ISO transition. PCL’s Ottawa location achieved the standard, with other districts within the company considering the roll out of the certification process in the very near future.
ISO 9001:2015 offers multiple benefits to organizations not only as a quality management tool, but as a significant framework for business improvement, delivering efficiencies and improving customer satisfaction.
“PCL has always been able to effectively identify risk and opportunity for our clients through our organizations’ standards and quality management procedures. Achieving the certification to ISO 9001:2015 aligns with how we continually improve operational efficiency, reducing duplication and saving our customers both time and money,” said Bruce Norman, operations manager at PCL Constructors Canada Inc. (Ottawa). “As an early adopter of the new standard, it sends a clear message to PCL’s existing and prospective clients that the company is taking a proactive approach with our quality management systems, in all aspects of our business.”
BSI will continue to work with PCL on the execution of the certifications across the company. The certification process with the Ottawa office was seamless because the PCL team was committed to ensure the best quality management process.
“By achieving this standard, PCL ensures that quality management is now completely integrated and aligned with the business strategies of the organization,” said Anne-Marie Pizzitelli, senior manager, communications, with BSI Group Canada. “As a single-integrated business solution, BSI is excited to support PCL as it seeks out ISO 9001:2015 certifications throughout some of its other North American locations.”